Participants review the many causes of critical incident stress (CIS) and post-traumatic stress disorder (PTSD) including major catastrophes, violent situations and hazardous exposures. How the body responds to stressful situations or events is explored in terms of acute and chronic health effects. Equally important is a focus on primary prevention in order to eliminate or limit exposure to stressors along with methods for coping with CIS and PTSD such as counseling provided through Employee Assistance Programs. Participants will also discuss the development and implementation of policies and programs dealing with CIS and PTSD.

This three-hour program provides a basic understanding of psychosocial work hazards and how they may impact workers’ mental health. It outlines the health effects associated with psychosocial hazards and explores a range of workplace factors from job demands/job control and worker engagement to civility and respect. Equally important, participants will discuss a host of methods to identify and assess psychosocial hazards including policies and programs, physical and cognitive demands analysis and workplace surveys. The program concludes with a discussion on preventative and protective measures for a safer and healthier workplace. The use of video clips and case studies also engages learners and helps them identify and understand contributing and workplace factors and gain a basic understanding of the accommodation process.
Note: Face masks are no longer mandatory in our classrooms. However, the choice of wearing a mask is one we respect. COVID-19 and other respiratory illnesses can severely affect some. With this in mind, please do not attend in-person training if you are experiencing related symptoms.

Mounting evidence shows workplace stress is a serious hazard posing significant risk to workers’ health and the financial well-being of businesses. This program is designed to equip participants with information helping them to understand the tell-tale signs in those suffering stress-related health impacts. The many aspects of work that can be stressful to workers are explored along with strategies to eliminate or reduce exposure. This program includes several practical tools participants can use in their workplace for assessing harmful working conditions and related health impacts, including the Copenhagen Psychosocial Questionnaire (COPSOQ).
Note: Face masks are no longer mandatory in our classrooms. However, the choice of wearing a mask is one we respect. COVID-19 and other respiratory illnesses can severely affect some. With this in mind, please do not attend in-person training if you are experiencing related symptoms.

This program is designed to raise awareness about the serious risk to physical and mental health posed by workplace violence and harassment. It is also intended to help workplace parties understand and comply with the legal requirements mandated by the Occupational Health and Safety Act to address violence and harassment (including domestic violence). Employers, for instance, are required to develop workplace-specific violence and harassment policies and programs. Essential elements of these will be explored including procedures for workers to report incidents along with worker training. Participants will discuss workplace-specific strategies for identifying and assessing potential for workplace violence and harassment and observing for evidence of domestic violence. Also discussed will be specific control measures for eliminating or controlling potential exposure to violence and harassment.
Note: Face masks are no longer mandatory in our classrooms. However, the choice of wearing a mask is one we respect. COVID-19 and other respiratory illnesses can severely affect some. With this in mind, please do not attend in-person training if you are experiencing related symptoms.